NOTICE FOR FIRST FINANCIAL BANK CONSUMER ACCOUNT HOLDERS:
Effective July 1, 2020 our Funds Availability Policy will change as follows: The amount available for withdrawal for checks not subject to next day availability will increase from $200 to $225 and the amount available for withdrawal on exception holds for large deposits and new accounts not subject to next day availability will increase from $5,000 to $5,525. Additionally, the threshold for determining a repeat overdraft will also increase from $5,000 to $5,525. If you have any questions regarding these changes, please visit your local banking center, contact our Customer Experience Team at 800-511-0045 or view the appropriate Consumer or Business Accounts Funds Availability Policy Change documents linked above.
NOTICE FOR FIRST FINANCIAL BANK CONSUMER ACCOUNT HOLDERS:
VISA has made a change regarding cardholder liability for unauthorized transactions. Effective September 1, 2017, the “Zero Liability Card Protection” provision of the First Financial Bank Account Agreement and Disclosure booklet has been revised and could impact your personal liability for any unauthorized transactions made from your debit card, making you liable in situations where you, as the cardholder, were not liable under the previous rule. The term “grossly negligent” is being replaced with “negligent,” which represents a higher standard of care on your part. In the event that you experience an unauthorized transaction from your account, please notify First Financial Bank immediately, so we can begin to investigate the issue. This will help prevent or reduce any liability on your part, but unless you have been negligent or have engaged in fraud, you will not be liable for any unauthorized transaction using your lost or stolen Visa debit card. Please be aware that under this new standard of care, you can be deemed as negligent if you do not notify us of unauthorized activity within 60 calendar days after receiving the account statement reflecting the unauthorized activity. Replacement funds for any possible unauthorized transactions are provided on a provisional basis and may be withheld, delayed, limited or rescinded based upon First Financial Bank’s investigation into the transaction(s) in question. All other terms of the Account Agreement and Disclosure remain in effect, including consumer only rights under the Electronic Fund Transfers Act and Regulation E, as applicable.
REQUEST FOR MORTGAGE INFORMATION | NOTICE OF ERROR:
To request information or submit a notice of error concerning your mortgage loan, please send your request or notice in writing to this address:
First Financial Bank N.A.
Attn: Error Notification/Info Request
P.O. Box 540
Terre Haute, IN 47808
In your letter, please include:
- Your name
- Your mortgage loan account number
- A detailed description of the information you need or the error you believe has occurred.
GOOGLE PLAY DATA DELETION GUIDELINES:
To request data deletion regarding the app First Financial Bank Mobile please send your request or notice to onlinebanking@first-online.com or call 800-511-0045
To request data deletion regarding the app First Financial Bank Business please send your request or notice to treasurymanagement@first-online.com or call 855-776-0012
